At Scoop of Jewels, we do not offer refunds or exchanges for opened products. However, we handle replacements on a case-by-case basis and strive to assist our customers to the best of our ability.
We will consider genuine cases of:
* Damaged products
* Missing items
* Incorrect product deliveries
Important: Customers must report such issues within 12 hours of receiving their order.
To request a replacement, a clear, continuous unboxing video (from the start, showing the unopened package without any pauses, cuts, or edits) is mandatory. This video must be submitted within the 12-hour window.
Complaints submitted after 12 hours will not be entertained.
Cancellation Policy
Orders placed on this website cannot be canceled, and no refunds will be issued once an order has been successfully placed.
For any questions or concerns, please contact us at scoopofjewels@gmail.com
Customer support was really helpful when I needed to change my shipping address. The process was smooth and the bracelet looks just like a designer piece.
T
Tushar
The shine is good
The quality of metal is good! Bought it for my self
K
Khushbu
Shreya
Gifted this to my brother this rakshabandhan he loved itt!! Wears it dailyy💗💗
A
Aditya
Great Value
I've been searching for the perfect bracelet for months, and I finally found it. This one is stunning, and the price was unbeatable.
Trendy, elegant, and made to shine — our jewellery is designed for everyday glamour and special occasions. Crafted with premium finishes and timeless designs, each piece adds effortless sparkle to your look. Key Highlights• Anti-tarnish & long-lasting shine• Lightweight & comfortable for daily wear•...
Trendy, elegant, and made to shine — our jewellery is designed for everyday glamour and special occasions. Crafted with premium finishes and timeless designs, each piece adds effortless sparkle to your look. Key Highlights• Anti-tarnish & long-lasting shine• Lightweight & comfortable for daily wear•...