At Scoop of Jewels, we do not offer refunds or exchanges for opened products. However, we handle replacements on a case-by-case basis and strive to assist our customers to the best of our ability.
We will consider genuine cases of:
* Damaged products
* Missing items
* Incorrect product deliveries
Important: Customers must report such issues within 12 hours of receiving their order.
To request a replacement, a clear, continuous unboxing video (from the start, showing the unopened package without any pauses, cuts, or edits) is mandatory. This video must be submitted within the 12-hour window.
Complaints submitted after 12 hours will not be entertained.
Cancellation Policy
Orders placed on this website cannot be canceled, and no refunds will be issued once an order has been successfully placed.
For any questions or concerns, please contact us at scoopofjewels@gmail.com
Got their minimal gold-plated studs and I wear them every single day — super lightweight and stylish!🧿✨
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Diya
Great customer service👍🏻✨
I had a few queries before placing my order, and the team responded within hours. The delivery was smooth and on time! ✅📩
S
Sukriti
Impressed! 😍
Didn’t expect it to be this good!
😮✨🌸
S
Surbhi
Dainty and Stunning💯
I absolutely love this necklace! It’s delicate yet eye-catching, and the chain has just the right amount of sparkle. I’ve gotten so many compliments already. Perfect for both everyday wear and special occasions. Will definitely be buying more! ✨💖💎
Trendy, elegant, and made to shine — our jewellery is designed for everyday glamour and special occasions. Crafted with premium finishes and timeless designs, each piece adds effortless sparkle to your look. Key Highlights• Anti-tarnish & long-lasting shine• Lightweight & comfortable for daily wear•...
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